All Care Group just wrapped up a combined recertification audit covering three international standards at once: ISO 18788 for security operations, ISO 9001 for quality management, and ISO 45001 for occupational health and safety. The audit was carried out by International Quality Services (IQS Egypt), led by CEO Ahmed El Tuwaisy, and it confirms that our management systems still meet the requirements clients count on when they choose All Care Group for security, risk management, and facility support.
This wasn’t a routine box checking exercise. All Care Security was the first Egyptian company to earn ISO 18788 certification, the standard that underpins full membership in the International Code of Conduct Association (ICoCA). Recertifying it alongside ISO 9001 and ISO 45001 in a single coordinated audit shows how deeply these systems are built into daily operations now, not managed as three separate compliance files sitting in different drawers.
Why Combined Certification Matters
Most security providers treat quality, safety, and security operations as separate departments with separate paperwork. That works fine until the seams start to show. A safety issue that never makes it into a quality review. A quality gap that safety never catches.
Running ISO 18788, ISO 9001, and ISO 45001 through one audit forces those systems to actually talk to each other.
Security operations get checked against the same quality controls that govern everything else we do, so a deployment protocol isn’t approved once and then forgotten. It gets monitored, measured, and adjusted the same way any other service commitment would be.
Workforce safety gets built into the operational plan itself instead of getting bolted on afterward. Guards, drivers, and site personnel work under documented health and safety protocols that get reviewed with the same rigor as client facing service standards.
And because auditors assess all three systems together, gaps that might slip through a siloed review get caught faster. One audit, one set of findings, one corrective action plan, instead of three overlapping processes pulling attention in different directions.
The result is a management system built for how security work actually happens, with safety, quality, and operational discipline all feeding into the same decisions, on the same sites, at the same time.
What This Means for Our Clients
For the people who actually rely on this certification, procurement directors, embassy security officers, facility managers, here’s what it translates to on the ground.
Diplomatic missions and international organizations get a security partner whose risk management practices are independently verified against ICoCA’s human rights and accountability benchmarks, not just self reported.
Corporate and multinational clients get consistency across sites. A trained guard force, documented procedures, and a quality system that catches deviations mean the service you get at one location is the service you get at every location.
Facility management partners get a provider where site safety isn’t a separate conversation from service delivery. Health and safety protocols are part of the same operational plan that governs staffing, response times, and reporting, which means fewer surprises during your own audits and inspections.
In practical terms, that means fewer inconsistencies, faster incident response, better documentation when you need it for your own compliance reviews, and a partner that’s already been checked against the standards you’d otherwise have to verify yourself.
A Word From Leadership
“This audit is a good checkpoint for us,” said Ahmed Manzour. “It’s not just about passing. It’s about seeing, in detail, where our team is doing things right and where we can tighten up. Every person on the ground, from site supervisors to drivers to the office staff coordinating it all, is part of why we keep passing these audits. That’s who this recertification really belongs to.”
Partner With a Certified Security and Risk Management Team
All Care Group operates across security, protective transport, facility services, medical support, and tourism logistics, all under the same certified management system, and all guided by the same commitment: Security. Compliance. Trust.
As an ICoCA member and UN Global Compact signatory, we hold ourselves to standards that go beyond Egyptian regulatory minimums. This recertification confirms that once again, verified by an independent third party.
If you’re evaluating a security or risk management partner in Egypt, for a diplomatic mission, a corporate site, or a facility management contract, get in touch with All Care Group to talk through what a certified, integrated approach can look like for you.